FNQ Travel — Travel Agency in Cairns City

Reviews of FNQ Travel

• Seth

  Added 2016.04.07

  While I was planning for a trip to Cairns, by friend recommended going through FNQ for my travel needs. That was one the best things that could happen to me. Andrew, the manager and his team are excellent customer oriented business people. When I told him that I can't swim, he geniunely recommended the best reef trips for my needs. He was also extremely patient answering my questions and provided quick and valuable responses. unfortuantely I missed to use their service for booking accomodation since I had booked it earlier. I would srongly recomend FNQ as one stop travel solution for all you travel needs and above all expert local advice. And a special thanks to Natalie as well.
• Seth

  Added 2015.12.04

  How amazing that someone you've never met can help you so much just by email and phone from the other end of the country! Andrew and Natalie were great in helping our group with special needs of a 3 month old baby, and gave great advice to ensure we got a barrier reef tour suitable for us. Thanks guys!
• Gabriel

  Added 2015.06.29

  We decided we would like to go to the "tip", After googling, we came across the tour we wanted, and the booking agent was FNQ Travel. My husband likes to talk to "a person," so rang up most of the time. Nothing was any trouble, Nicky and Chris were very helpful and prompt every step of the way, no matter how trivial our enquiry was. If we go to Cairns area again they will be my first port of call. We certainly had a great trip, which far exceeded out expectations. Well done.
• Hayden

  Added 2014.05.18

  Terrible experience. We had organised the Kuranda tour and the reef experience tour with FNQ. FNQ is just an agency company who books our trips with other tour/transportation operators in Cairns, so they will not be able to assist us in case any issue with the operator. Kuranda tour was fine. But bus drivers who dropped us at the reef was very very rude. We were 7 of us, and the pick up was not available at the mentioned spot and time. When we called FNQ they said they don't know the operator information and they will not be able to help us. With my experience in carins it is better to use cabs for local transportation (if u r not hiring a car) and book the tours directly with the tour operators.
• Landon

  Added 2013.11.16

  TRAVELER WARNING: FNQ Travel falsely advertised on their website (we have screenshot and email proof). They stated under trip inclusions a "free 10 minute reef scenic helicopter flight", clearly stated alongside other inclusions such as lunch, tea and coffee etc. We were only told it was not included after requesting more details about the flight and they denied it being an inclusion. We have still not received all our money back despite asking for a refund within a day of booking their fraudulent trip and being told we would receive a full refund. DO NOT TRUST THESE PEOPLE!