Shangri La Hotel The Marina Cairns — Lodging in Cairns City

Reviews of Shangri La Hotel The Marina Cairns

• Abigail

  Added 2016.10.05

  Great location near the water and along the boardwalk. Tons of restaurants nearby. Awesome bathrooms and towels. Salt water pool is a plus.
• Lauren

  Added 2016.02.02

  FYI you need to pay for any extra people in the room. Even for a room with double beds, you have to pay for 3 or 4 people if there's extra.
• Brian

  Added 2015.10.24

  Shangri La Cairns is right on the Marina so is extremely close to where you catch your boat out to the Great Barrier Reef. Rooms are spacious, they have an outdoor pool, sufficient gym and is above a shopping centre (albeit a crappy one), some good bars and restaurants and extremely close proximity to the lagoon and main esplanade.
• Sophia

  Added 2015.08.11

  For locality and niceness of staff, you can't go past this, but a few things let down the score.
• Antonio

  Added 2015.07.06

  Wow, what a surprise. While I was aware of the hotel and its fantastic location, what I wasn't aware of was the quality of the staff. Concierge Graeme is top notch as were all of the team in North Bar and Restaurant! Very well trained and personable. Our room was clean and well maintained. We will be back!
• Ian

  Added 2014.10.03

  Staff were polite and extremely efficient. They let us have a late check out which we appreciated. We were on a level where the conference rooms are so it is a bit weird to walk to your rooms when conference guests are around but that's just the layout. The hotel is considered 5 star and feels like that in the lobby but it does feel a little dated overall. The hotel has a good bar with happy hour and buffet breakfasts at the restaurant. It was so so busy, they needed an extra hand to help the chef with the eggs/french toast (the chef was doing a great job considering). They also need another staff member to fill up the food options. I also think proper coffee should be included, not an extra cost.
• Austin

  Added 2014.09.25

  Location is fantastic. Rooms are a little tired (bed was pretty rubbish). Pool was nice, service good.
• Adrian

  Added 2014.02.17

  Favourite hotel in Cairns due to location. Walking distance to most spots in the main part of the city. Depending on the room, you can get great views of the marina and out to sea. Customer service has always been excellent and I have stayed here more tgen 5 times over the years. Room service food always hits the spot. I have only stayed in the executive rooms so not sure what the other rooms are like. Only negatives would be paid parking and room can be on the expensive side.